How often should a lift chair be professionally serviced to ensure maximum longevity and performance?

A lift chair should generally be professionally serviced once a year, unless the manufacturer specifies a different interval. An annual service helps confirm that the lifting and reclining mechanisms, electrical connections, handset and safety features are operating correctly, while allowing wear to be identified before it develops into a more serious fault.

The recommended interval may need to be adjusted to suit how the chair is used. More frequent professional checks may be appropriate where the chair:

• Is used several times each day or by more than one person
• Supports a heavier occupant or is regularly operated near its maximum rated capacity
• Is used in a demanding environment, such as a room with dust, pets or limited space around the chair
• Has previously required repairs or has components showing signs of wear
• Is used by someone who relies on it for most transfers between sitting and standing

Always check the chair’s user manual or servicing documentation first. The manufacturer’s instructions take priority, particularly where the model has a specific maintenance schedule or warranty conditions. Keeping to the recommended service interval can also provide useful evidence that the chair has been maintained appropriately if a warranty issue arises.

A professional service is more thorough than routine cleaning or a visual check. Depending on the chair and its condition, the engineer may inspect and test:

• The lift, recline and return movements for smooth, controlled operation
• The motor, drive mechanism, linkages and other moving parts for wear, looseness or damage
• The handset, control cable, switches and electrical connections
• The power supply, battery backup and charging function where fitted
• The frame, footrest, upholstery and structural fixings
• Safety features, including the chair’s stability and stopping behaviour
• Unusual noise, vibration, hesitation or uneven movement during operation

The engineer should explain any developing issue and advise whether it needs immediate attention, monitoring or replacement at a later stage. A service does not necessarily mean that every part will be replaced; components should be changed when they are worn, damaged or no longer performing safely.

Do not wait for the annual service if you notice a change in the chair’s behaviour. Arrange an inspection promptly if the chair makes grinding, clicking or straining noises, moves unevenly, stops before reaching its normal position, loses lifting power, repeatedly trips the power supply or shows signs of a damaged cable. A burning smell, exposed wiring, visible damage or uncontrolled movement is a reason to stop using the chair and disconnect it from the power supply if it is safe to do so. Do not attempt to dismantle the mechanism or repair electrical parts yourself.

Routine care between services remains important. Keep the area around the chair clear so the footrest and reclining sections cannot catch on furniture, curtains or cables. Follow the manufacturer’s instructions for cleaning, avoid placing heavy objects on the footrest, and check the power lead and handset cable for visible damage. If the chair has been unused for a prolonged period, carry out basic safety checks and operate it carefully before returning it to regular use. This does not replace professional servicing.

For a chair used normally and maintained in accordance with its instructions, an annual professional service is a sensible minimum. The correct schedule can vary with the model, frequency of use, occupant requirements and the chair’s condition, so arrange an assessment if you are unsure when it was last serviced or whether it is due for additional attention.