How long can I hire a mobile stairlift for?

A mobile stairlift can usually be hired for the period you need it, whether that is for a short-term recovery, a temporary change in mobility or a longer period while you decide on a permanent solution. The exact hire length depends on the model available, your circumstances and the terms agreed with Independent Stairlifts.

Hire periods are normally agreed before the stairlift is supplied. We can discuss the expected duration during your assessment and explain how the charges, delivery, collection and any other applicable costs are handled. Some arrangements are suitable for a brief period, while others can continue for several months or longer where ongoing use is appropriate.

The most suitable hire period may depend on why you need the stairlift. For example, temporary hire may be considered when:

• you are recovering from an operation, injury or illness;
• you are waiting for another accessibility solution or home adaptation;
• a relative is staying with you and needs temporary assistance on the stairs;
• you are assessing whether a stairlift is suitable before committing to a permanent purchase; or
• your mobility needs are expected to change over time.

If you are unsure how long you will need the equipment, it is better to discuss this before the hire begins. We can explain the available options and help you avoid agreeing to a period that is shorter than your likely requirement.

Can I extend the hire period?

In many cases, an existing hire can be extended, subject to the availability of the equipment and the agreed hire conditions. Contact Independent Stairlifts before the original end date if you think you will need the mobile stairlift for longer. We can confirm whether the arrangement can continue, explain any revised charges and update the collection date or other terms.

Do not assume that the hire will automatically continue after the agreed end date. Contacting us in advance gives time to deal with the extension properly and helps prevent confusion over charges or collection arrangements. If your circumstances change suddenly, get in touch as soon as possible rather than waiting until the equipment is due to be returned.

What happens when the hire ends?

When you no longer need the mobile stairlift, arrange its return or collection in line with the hire agreement. The equipment should be kept in the condition described in the terms, apart from reasonable wear from normal use. If the stairlift is no longer suitable because your mobility, balance or ability to transfer has changed, tell us before arranging its removal so that the next step can be discussed safely.

The total cost of hiring can depend on more than the length of the rental. Depending on the arrangement, you may need to consider:

• the agreed hire charge;
• delivery and collection;
• assessment, set-up or demonstration;
• any optional servicing or support arrangements; and
• charges that may apply if the equipment is kept beyond the agreed period without prior arrangement.

These details should be confirmed before you accept the hire, as terms can vary according to the stairlift model and your individual requirements. A longer hire is not automatically the most economical option, particularly if your need is likely to become permanent. If you expect to use the stairlift regularly for an extended period, ask us to compare continued hire with purchasing a suitable stairlift.

During the hire, use the mobile stairlift only as demonstrated and follow the operating and safety guidance provided. Report faults, damage or any change in your ability to use it safely promptly. If you need advice about extending the rental, changing the collection date or finding a more permanent solution, contact Independent Stairlifts before the current hire period ends.