Have you considered any specific features or customisations you might need for your stairlift, such as powered swivel seats or remote controls?

Specific stairlift features and customisations can make the lift safer, easier to operate and more comfortable, but the right options depend on your mobility, staircase layout and budget. Powered swivel seats and remote controls are particularly useful for many households, although they are not automatically needed by every user.

A personalised assessment helps identify which features will provide a practical benefit. It also confirms whether the chosen options are compatible with the stairlift model, available space and installation conditions. Optional features can affect the overall price, so they should be included when using the stairlift price estimator wherever possible and checked during the final survey.

Powered swivel seats

A powered swivel seat turns the chair towards the landing when the stairlift arrives at the top of the stairs. This allows the user to get off facing away from the staircase, rather than twisting or stepping sideways while close to the edge. It can be helpful if you have reduced balance, limited movement in your hips or knees, or difficulty turning in a confined space.

Some stairlifts have a manual swivel mechanism as standard or as an option. A manual seat requires the user to operate a lever or handle, whereas a powered swivel is operated from the stairlift controls. The powered version may be more suitable if hand strength, dexterity or coordination is limited. The seat still needs to be used correctly, and the user should remain seated with the safety belt fastened until the lift has stopped in the correct position.

Remote controls

Remote controls allow the stairlift to be called to another floor or sent away when it is not parked where it is needed. This is useful in a shared home, particularly when more than one person uses the staircase or when the stairlift needs to be kept at a preferred parking point. They can also reduce the need to walk up or down the stairs to retrieve the lift.

Remote controls generally operate the stairlift rather than replacing the controls on the armrest. The user should check that the remote is within reach before travelling and that the staircase is clear. If the stairlift has separate controls for different users, discuss this during the assessment so the arrangement is simple and practical.

Other features worth considering

• Powered footrests: These fold or lower using the stairlift controls and can be easier to operate than a manually adjusted footrest if bending is difficult.
• Folding rails: A hinged or powered folding rail can help where a standard rail would obstruct a doorway, hallway or entrance at the bottom of the stairs. The available landing space must be checked carefully.
• Adjustable seat height and width: These can improve posture, comfort and transfer onto the chair, but the chosen dimensions must leave adequate clearance on the staircase and landings.
• Upholstery and finishes: Different seat materials and colours may be available. Choose a surface that is comfortable, supportive and easy to maintain rather than selecting an option on appearance alone.
• Swivel, reclining or perch seating: Alternative seating arrangements may help with transfers or knee flexibility. A perch-style seat is not suitable for everyone and requires sufficient standing balance and support.
• Safety sensors and controls: Stairlifts include safety systems designed to stop the lift if an obstruction is detected. Controls should be positioned so they can be operated without stretching or leaning.
• Weather-resistant equipment: Outdoor stairlifts require appropriate protection from rain, temperature changes and other environmental conditions. The route, power supply and parking position also need to be assessed.

Not every customisation is suitable for every staircase. A narrow flight may restrict the seat width, footrest position or space available for safe transfers. On a curved staircase, the track is made to follow the individual route, so the design of the rail and the position of bends and landings can affect which options can be fitted. At the top and bottom of the stairs, doors, radiators, bannisters and walkways may also influence the choice of folding rails or parking positions.

When discussing your requirements, explain what you find difficult rather than naming a feature alone. For example, difficulty turning on the landing may point towards a powered swivel seat, while difficulty bending to operate a footrest may make a powered footrest more useful. If several people will use the stairlift, mention their different heights, mobility levels and preferred controls.

Optional features can increase the purchase price, and some may require a different model or additional installation work. A reconditioned stairlift may have fewer configuration choices than a new one, although suitable options may still be available depending on the equipment and staircase. The price estimator can provide an initial indication, but it cannot replace an assessment of the user, staircase and installation access.

Before installation, confirm which features are included, which are optional, how they are operated and whether they affect the warranty or servicing requirements. The aim is to specify the features that address genuine safety or mobility needs, while avoiding additions that make the stairlift more complicated or expensive without providing a clear benefit.