Are there additional costs for custom features on an Acorn stairlift?

Yes. Custom features on an Acorn stairlift can cost extra when they are not included as standard on the model selected, although the amount depends on the feature, the stairlift’s specification and whether any additional fitting work is required. Some options may be included in a particular package, so the only reliable way to confirm the price is to request an itemised quotation following an assessment of your staircase.

Common chargeable options can include:

• Powered swivel seats: These rotate the seat at the top or bottom of the stairs, helping you get on and off in a safer position. A powered version may cost more than a manual swivel mechanism.
• Powered folding rails: A powered hinge can fold the lower section of the rail away from a doorway, hall or passage without requiring you to operate it manually. This can be particularly useful where the rail would otherwise obstruct an access route.
• Seat, upholstery and finish choices: A different upholstery material, colour or seat style may be available at an additional cost, depending on the model and current specification.
• Alternative controls: Remote controls, different control-hand positioning or other control adaptations may be available where they improve ease of use.
• Additional safety or comfort features: Options such as upgraded armrests, harness arrangements or other model-specific adaptations may affect the final price.

Not every feature is compatible with every Acorn stairlift. A straight stairlift generally offers a simpler range of options than a curved installation, while the available space at the top and bottom of the stairs can determine whether a particular seat, rail or parking arrangement is suitable. The user’s mobility, reach, balance and ability to operate controls should also be considered rather than selecting features on price alone.

It is also important to distinguish between a custom feature and necessary installation work. A powered swivel seat is an optional specification choice, for example, whereas relocating an obstruction, fitting an extra support or adapting the installation position may be required because of the staircase or surrounding layout. These are normally assessed and priced separately, as they depend on the condition and configuration of the property.

When reviewing your quotation, check that it identifies:

• the Acorn model and whether it is new or reconditioned;
• which features are included in the quoted price;
• the individual cost of any optional upgrades;
• any additional fitting, electrical or access work; and
• the warranty, servicing and aftercare arrangements that apply.

If a reconditioned Acorn stairlift is being considered, the choice of custom features may be more limited because it depends on the equipment available and its existing specification. Adding or changing features may not always be practical or economical, so this should be confirmed before proceeding.

Independent Stairlifts can assess how each option would work in your home and explain whether it provides a useful safety or usability benefit. Ask for a personalised, itemised quotation so you can compare the standard specification with any additional features before making a decision.